Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Free |
| Expedited Shipping | 3–5 business days | Calculated at checkout |
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or customs processing.
International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work with the carrier to resolve the issue.
Contact Us
For any shipping-related questions, reach out to us at team@motiongear.fit.